Contact us

We have different departments who will be able to repond to your query.

Roche Products Limited Customer Care

• Email: welwyn.rx_custserv@roche.com
• Phone: 0800 731 5711

08:30-17:00 Mon-Fri
Outside office hours, please use the following number in emergency situations only +44 (0)1707 366000

Roche Drug Safety Centre to report an adverse event

• Email: welwyn.uk_dsc@roche.com
• Phone: +44 (0)1707 367554
• Fax: +44 (0)1707 367582

More detail about reporting an adverse event is available here.

Roche Products Limited Medical Information

• Email: medinfo.uk@roche.com
• Phone: 0800 328 1629
• Fill in the form below

09:00-17:00 Mon-Fri
An emergency service for urgent queries is also available using the freephone number above.

Please fill out all fields marked with an asterisk (*).

Roche Products Limited (Pharmaceuticals)
Hexagon Place
6 Falcon Way, Shire Park
Welwyn Garden City
AL7 1TW
United Kingdom
(Company Registration Number 100674)

Phone: +44 (0)1707 366000

Individual Disclosure:
If you are a UK healthcare professional and you have any query regarding the publication of payments or other transfers of value you may have received from Roche, please email: uk.disclosure@roche.com